SHIPPING & RETURNS

SHIPPING

Standard Shipping within Australia: please allow 2-5 business days to most major cities.

Express Shipping within Australia: please allow 1-3 days business days.
International shipping: please allow 2 weeks from date of shipment.

Flat rate of $10 AUD for standard shipping within Australia.

Express within Australia for $15 AUD. 

Flat shipping rate of $35 AUD is applied for standard international delivery.

Please note, some countries may have taxes or import duty, on items entering the country Sanrevelle is not responsible for these additional costs please contact your local customs for more information regarding taxes and duties payable in your regionPlease note parcels are not covered by insurance and are not guaranteed next day delivery in all areas. 

Orders Mon - Friday - We ship all product within 48 hours of receiving your order. 

Orders received on weekends and public holidays will be processed the following business day

All parcels are sent via trackable Australia Post services. You will receive a shipment confirmation email with your tracking number.

RETURNS

We hope you are happy with your purchase. If not, we have 14-day return policy.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To start a return, please contact us at info@sanrevelle.com.

The customer is responsible for returning any items by registered post, to ensure receipt by Sanrevelle

Please contact us with any questions at info@sanrevelle.com.

Unfortunately, we cannot accept returns on sale items

EXCHANGES

Sanrevelle offers exchanges or credit notes which are valid for 1 year

If you wish to exchange your purchase for an alternative style or size, please process a return via info@sanrevelle.com and repurchase your preferred item

REFUND POLICY

Sanrevelle offers a full refund for faulty or damaged products only. We do not offer refunds for change of mind.

Please contact us at info@sanrevelle.com to request a refund

We will notify you once we have received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Unfortunately we cannot accept international returns.