Daphne Dress

SHIPPING

Standard Shipping within Australia: please allow 2-5 business days to most major cities.

Express Shipping within Australia: please allow 1-3 business days.
International shipping: please allow 7-14 business days from date of shipment.

Australia
Standard shipping: $10 AUD, or free on orders over $200 AUD.
Express shipping: $15 AUD.

International (free on orders over $350 AUD)
New Zealand: $20 AUD
Asia: $25 AUD
USA & Canada: $35 AUD
UK, Europe & Middle East: $40 AUD

Duties & import taxes
International orders may be charged import duties and taxes by your country's customs when they arrive. These are not included in our prices or shipping costs, are set by your local customs authority, and are payable by the customer on delivery. Customers in the USA should note that duties now generally apply to all imported parcels, regardless of value. Please contact your local customs office for more information on the charges in your country.

Please note parcels are not covered by insurance and are not guaranteed next day delivery in all areas.

Orders Mon - Friday - We ship all product within 48 hours of receiving your order.

Orders received on weekends and public holidays will be processed the following business day

All parcels are sent via trackable Australia Post services. You will receive a shipment confirmation email with your tracking number.

RETURNS & EXCHANGES

We hope you love your piece. If it's not quite right, you can exchange it for another size or style, or receive store credit valid for 12 months, within 14 days of delivery.

Items must be unworn, with tags attached and in their original packaging. To start an exchange, email info@sanrevelle.com and we'll guide you through it.

Please send returns to: Unit 2/627 New South Head Rd, Rose Bay NSW 2029, Australia. We recommend registered post so your item reaches us safely.

Sale items and international orders are not eligible for change-of-mind returns or exchanges.

FAULTY OR DAMAGED ITEMS

If your item arrives faulty or damaged, please contact us at info@sanrevelle.com. Once we've received and inspected it, we'll refund you in full to your original payment method within 10 business days (your bank may take a little longer to show it).

Your rights under Australian Consumer Law are not affected.